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Getting Started

  1. Drivers: what they are and why you need them
  2. New games on RealArcade
  3. Knowledge Base search tips
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GamePass

  1. What is GamePass, and how does it work?
  2. How do I cancel GamePass?
  3. When do GamePass credits expire?
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Downloading Games

  1. Discontinued games
  2. Unable to redownload older game
  3. Play Now, Download Free Demo, or Buy Full Version buttons missing from RealArcade 1.4
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Playing Games

  1. Play Now, Download Free Demo, or Buy Full Version buttons missing from RealArcade 1.4
  2. Why updating DirectX is necessary
  3. Resetting your web browser
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Sign-in & Password

  1. Getting a blank page when resetting password
  2. Forgot my user name and password
  3. Frequently asked questions about your account, subscription, and password
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Billing & Account Questions

  1. How do I cancel GamePass?
  2. Credit card not accepted
  3. Frequently asked questions about your account, subscription, and password
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