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RealArcade Knowledge Base
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My Account
Getting Started
Drivers: what they are and why you need them
New games on RealArcade
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GamePass
What is GamePass, and how does it work?
How do I cancel GamePass?
When do GamePass credits expire?
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Downloading Games
Discontinued games
Unable to redownload older game
Play Now, Download Free Demo, or Buy Full Version buttons missing from RealArcade 1.4
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Playing Games
Play Now, Download Free Demo, or Buy Full Version buttons missing from RealArcade 1.4
Why updating DirectX is necessary
Resetting your web browser
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Sign-in & Password
Getting a blank page when resetting password
Forgot my user name and password
Frequently asked questions about your account, subscription, and password
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Billing & Account Questions
How do I cancel GamePass?
Credit card not accepted
Frequently asked questions about your account, subscription, and password
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